NOVA UNIVERSE SOFTWARE COMPANY LIMITED

Last Updated: March 22, 2025

1. INTRODUCTION

1.1 Privacy Commitment

NOVA Universe is committed to protecting user privacy and information security with the following principles:

  • Transparency in handling information
  • Respect for individual privacy
  • Ensuring data security with modern technical measures
  • Compliance with international security standards

1.2 Scope of Application

This policy applies to all users of the Gummi app, including:

  • Direct users
  • Visitors
  • Registered service users
  • Users utilizing AI features

2. INFORMATION COLLECTED

2.1 Types of Information

Gummi is designed with the principle of maximum protection of personal information. We:

2.1.1 Do Not Collect Directly

  • Do not collect user names
  • Do not request email addresses
  • Do not collect phone numbers
  • Do not require demographic information

2.1.2 Do Not Track

  • Do not record geographic locations
  • Do not store search history
  • Do not track user behavior

2.2 Limited Data Collection

Gummi collects minimal data to provide our services:

  • Google AdMob Data: Advertising identifiers and interaction data for ad serving
  • User Questions: Questions submitted to our AI services for processing
  • IP address when connecting (for service provision)
  • Device type and operating system (for compatibility)

We do not collect names, emails, phone numbers, or other personal identifiers.

3. DATA PROCESSING AND USE

3.1 Purpose of Use

The limited data we collect is used for specific purposes:

3.1.1 Advertising Data

  • Serving relevant advertisements through Google AdMob
  • Measuring ad performance and engagement
  • Supporting the free app model

3.1.2 AI Service Data

  • Processing user questions through third-party AI APIs
  • Generating responses and content
  • Improving AI response quality

3.2 AI Data Processing

3.2.1 Processing Source

  • Uses third-party professional APIs
  • Does not develop internal AI systems

3.2.2 File Management

  • Files uploaded by users (images, PDFs) are processed immediately
  • Do not store permanently
  • All data will be deleted after processing

4. SECURITY AND SAFETY

4.1 Technical Measures

  • Use HTTPS protocol
  • Encrypt connections
  • Protect against network attacks
  • Strict access control

4.2 Compliance with Standards

  • Meets international security regulations
  • References standards such as GDPR, CCPA

5. USER POLICY

5.1 Age Limitation

  • For users aged 12 and older only
  • Strict age access controls
  • Block and remove violating accounts

5.2 User Rights

Since we do not collect personal information, we:

  • Do not have a process for requesting detailed data deletion
  • Commit to transparency regarding non-storage of personal information

6. DEPLOYMENT SCOPE

6.1 Geography

  • The app operates globally
  • Does not provide services in China
  • Complies with the laws of each country

7. POLICY CHANGES

7.1 Updates

  • Policies may be adjusted
  • Notifications will be made directly within the app
  • Users are encouraged to follow updates

8. CONTACT

8.1 Contact Information

  • Email: contact@novaunisoft.com
  • Address: 141/48/18 Street 28, Ward 6, Go Vap District, Ho Chi Minh City, Vietnam
  • Hotline: +84 377712971

9. FINAL STATEMENT

Gummi is committed to protecting privacy with the highest level of responsibility. As a free app supported by advertising, we collect only the minimal data necessary to provide our services and serve relevant ads.

We continuously strive to provide a safe, transparent, and valuable user experience.

We hope you have a great experience!